Cross writing instruments come with a lifetime warranty.
All Cross writing instruments are warranted against mechanical failure, regardless of their age. A mechanical failure is defined as a mechanical malfunction that occurs when the product is used in accordance with the instruction manual found here or at https://www.cross.com/help, from loading and unloading ballpoint pens and pencil leads, to storing and supplying ink. If A.T.Cross determines that a mechanical part that provides the basic function of a writing instrument, ie, writing smoothly, has failed, it will be replaced with an equivalent product free of charge in accordance with this warranty. If you would like to request repair, please bring the item to the store of purchase or retailer along with the receipt (or receipt) from the time of purchase. *For customers residing in the United States, products can be shipped directly or cross-border. In such cases, we recommend a shipping method that allows for delivery tracking in case of loss or damage. Please note that in that case, the costs will be borne by the customer. Before shipping your item, please complete and submit the online warranty form at Cross.com/lifetime-warranty. (U.S. residents only)
The following items are not covered by the warranty:
Normal wear, dirt, discoloration, and scratches. Damage caused by accident, fire, theft, flood, or otherwise. Other causes beyond our control. Damage to textiles, clothing, and other personal property due to ink leakage. Misuse, rough handling, and/or damage resulting therefrom. or if there was negligence. Damage resulting from repairs or operations performed by unauthorized or unauthorized repair/service personnel. Damage to leads, erasers, fountain pen nibs, emblems, and other customized decorations. damage caused by. If you use refills or ink cartridges other than those manufactured by our company. A.T. Cross Company reserves the right to change the terms of our warranty. CAUTION: Pen caps may restrict breathing. Please do not put it in your mouth. This product is not for children.
Applies to passive stylus tip part of Tech2 and Tech3+
In no event will Cross be liable for any physical damage to or involving the surface of your tablet, mobile phone, smartphone or other electronic device, nor for any consequential damages due to the type or nature of the damage. shall not be liable for any. SOME STATES (US) AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.